Senores Ameican Airways,yo Yolanda Alvarado, viaje en su aeolinea el dia sabado 23 de Agosto del 2014, Caracas to Miami este vuelo #914 tuvo un retraso de forty five minutos en salir por ende he llegado tarde a Miami y perdi mi conexion rumbo Big apple,YFK,fui al counter y la sra. me dijo q yo tenia que correr con los gastos que no era su culpa eso era lo que l aerolinea podia hacer por mi,no es justo que yo tenga que pagar resort,comida por culpa del retraso,yo llame esa noche en el resort y hable con srta.Sandra Galves y me dijo que no podia ser que yo pagara por eso que le scaneara el boleto qu decia passenger pays se lo pase llame y claro me atendio otra persona Samuel Martinez y dijo que cuando tomara la conecion to N.
Something I couldn’t comprehend is how your letter indicated that quantities for speedy use can be honored if the receipts had been clear and legible. How could my $46 cab experience from your Embassy Suites to Wal-Mart not be legible? I only obtained more than enough to address my toiletries at Wal-Mart.
Undeniably think that which you claimed. Your preferred explanation seemed to be on the web The best factor to recall of. I say to you, I undoubtedly get aggravated concurrently as folks think of issues they plainly do not identify about.
Get the CEO’s to read about repeat enterprise then they're going to understand why These are continuously not creating The underside line. I can Actually claim that I’m never booking along with your airline yet again. many thanks, Sincerely
Our Buddy experienced now missed her entire change at do the job and we were being extremely upset. Her cellular telephone was managing lower as we had used your complete afternoon on the cellphone with her and the airlines examining in on our son. She was advised to wait, so she did.
I know that it might be some time just before USAIR and American application will likely be synched. But, there is no basis for your brokers to generally be so disconnected.
March 25 I flew from Austin to Ft Myers which has a aircraft improve In Charlotte. When reserving my flight I asked for wheelchair help. Needed to hunt just one up in Austin. Was taken to gate 2hours in advance but was confident there could be help for boarding. Gate was modified without any a single at he desk could come across no guidance, and with excellent difficulty proceeded to new gate. Again no support in boarding.
Nonetheless looking to obtain a person to help me with my challenge. Have despatched a information within the AA site having a response that created no perception. Have called and been informed to mail the message. I attempted to reaction on the concept that designed no perception and I been given an e-mail again stating that the e-mail deal with I responded to isn't is use.
I desired to Enable you realize of an outstanding young woman you have Doing work for yourself at Dallas-Ft. Worthy of airport. Her identify is Nyanina Kong, and she goes through the identify of Nina.
My spouse And that i had a flight leaving Richmond Virginia having a closing desired destination of Seattle Washington. We've been familiar with traveling and experienced flown other Airways before that week planning to and from multiple destinations. We experienced all our details and went to utilize the American Airways kiosk to print useful source our boarding passes. The kiosk didnt ask if those who are traveling are armed service personnel so we started around and waited in line to talk to a consultant on the counter. When we have been up in the counter we told a Girl powering the counter that my spouse is from the armed service and we had two bags to examine in. Thats when we were being informed that our bags the place about body weight and It might be 250$ added. We asked for for your Girl to indicate us where the package pricing is published. She was unable to deliver that facts and went on to tell us we could look it up ourselves. My partner that's enlisted while in the U.S. Coast Guard has not experienced to pay excess or any amount of money for baggage, on orders or particular. My partner gave her the 250$ and that is when the consultant we were speaking with before long turned very rude and threatened to cancel our total flight.
I desire to comment on how terrible your flight and consumer service was nowadays. Flight 4425 was suppose to depart at 5 pm from DC and acquire to Atlanta. We didn’t consider off from DC right until six:20 pm. We have been advised it was destined to be a 10 moment hold off but we never ever boarded the aircraft until eventually way afterwards. Then the pilot explained there was no delay Irrespective of becoming delayed forty five minutes and then had us sit about the runway for over 35 minutes. I recognize you have no Manage more than the turbulence we skilled but we arrived in ATL plus they didn’t Possess a terminal for us to unboard.
I just lately flew again from Raleigh Durham to LA airport. It had been 5 hrs. Of distress for me To place up having a crying 20 month old over the flight.
This is actually the worst flight experience I've at any time had in a long life of the two enterprise and holiday getaway air journey. AND IT IS NOT About YET! Our return flight headed residence–Flight AA81 leaving London Heathrow on Monday, six/27–was quite a few hours late. Alright. Then we were diverted to Oklahoma City to take on gasoline thanks to weather above Dallas. Okay. We arrived Dallas 4 several hours late. Not so okay. There have been NO agents at Customs as promised numerous times by crew and pilot within the London-Dallas flight. We discovered our solution to the terminal and had been booked on AA 361 to Denver (our destination), which were rescheduled thrice now. It absolutely was rescheduled yet again from an eleven:thirty departure to midnight. We hustled around the plane, went to your runway and had been informed by the pilot which the crew had to prevent Performing.
When I got on the complimentary hotel that American setup for me, I referred to as 800-433-7300 and talked to an agent there who, to my surprise was not able to see flights which were accessible on USAIR. She explained to me there were no open seats on any of the early USAIR flights. I had been on the internet and could see that there were available flights. I essentially booked a flight to show it to her.