On seven/eighteen/fourteen my partner And that i were being in your flight 67 from BCN to Jfk. We boarded the aircraft and located that it had no wifi or leisure selections on the seat. When the meal was served we requested the flight attendant Should the meal had any peppers(the vegetable) in it given that the “hen†as well as other elements were unrecognizable. My spouse is highly allergic to peppers and he needed to be sure there were none. The attendant mentioned she had no notion of what the foodstuff ingredients ended up in both collection so he didn't try to eat. How complicated would it be for your personal catering dept to mail an index of ingredients for this sort of challenge? The aircraft alone was old and alert on the inside. When bought on the plane, the coach section smelled of fecal make any difference and it took very a while with the odor to dissipate.
Something I couldn’t comprehend is how your letter indicated that amounts for quick use will be honored When the receipts were being clear and legible. How could my $forty six taxi journey from The Embassy Suites to Wal-Mart not be legible? I only been given ample to address my toiletries at Wal-Mart.
If you took enough time to rent capable persons to operate on your Airways then Potentially you wouldn’t be within the fiscal wherewithal that you simply’re suffering from. Maybe you wouldn’t need to regularly oversell your seats to ensure passengers boycott your airline and use other much more trustworthy and reliable companies such as Southwest or United.
I have produced 3 attempts to Call purchaser service via e-mails pertaining to a new Global flight wherein I'd problems with not only the preferred seats that I didn't receive, even so the Awful client service wherein my sister And that i obtained. She was discriminated versus for being to big to generally be served food stuff because the tray couldn’t arrive down Therefore the flight attendant claimed he couldn’t feed her. Even though there were open seats, and we might have been superior accommodated, rather we were put near the Home windows and stuck there with babies.
I am astonished at the lack of consumer service at American Airlines. I was a flight attendant for 30 yrs and took fantastic pride from the training I acquired from American. With a modern excursion I watched a passenger and agent argue about which one particular was ruder. There's no clear enforcement of grooming procedures any place in the organization.
The last two instances I have flown on American Airlines from BWI to MIA my precheck clearance has not revealed on my ticket. Once i have spoken to customer service I am dismissed with “It is just a glitchâ€.
On December twenty five, My three sons And that i had a flight from Cleveland to Phoenix that was to go away at 7:fifty with a halt in Charlotte NC. At about three or four pm around the day of our departure, American Airways delayed our flight which would make us overlook our relationship in Charlotte which had no other flights out to Phoenix that working day OR the next! And why the delay? No explanation. So with none help from an AA representative..(Pretty much like it had been our fault) we identified A different flight by means of Dallas…which left in an hour as well as a half. We manufactured it to the airport but with One more rude AA consultant, (I comprehended it absolutely was hectic with the holidays and all) I was assured that I could get my bag in Dallas considering that we now experienced to invest the night time there. I asked him concerning the tag that seemed like it absolutely was checked to Phoenix and he explained curtly, you’ll just choose it up in Dallas and recheck it each morning. Nicely the bag did not make it on the conveyer in Dallas. When I asked another representative about it, he mentioned it had been in a major home and it had been likely out after we remaining each morning. I instructed him I desired it for my hotel stay, and he told me it might choose 4 several hours to have it. Okay…nevermind…I’ll be again listed here in 4 hours!!! So I remaining to the Dallas resort devoid of my luggage.. Got on our flight the subsequent early morning and took off promptly.
I am a million member and constantly delight in traveling on AA,but U.S. Air is not any good. The personnel is quite rude
The web site will not perform. Whichever tab I select on the website doesn’t perform. I wanted to Check out the position of my flight And perhaps e-book Yet another one particular but almost nothing functions.
I was on keep with reservations many times for quite long periods of time. A single AA reservations and a single agent advised me it could Charge me an additional $189.00 to fly out up coming early morning then said that flights ended up booked next day.
I booked a visit to Cabo,Mx.with AA holidays.Over the returned trip we were being booked with USAir.the flight was cancelled mainly because according to the agent there was no airplane to fly us again to Monterey.We experienced to spend
I realize that browse around these guys it could be a while in advance of USAIR and American application might be synched. But, there's no basis for your brokers to be so disconnected.
I flew American airlines for The very first time and it will be my previous time it had been quite possibly the most horrible expertise I'd ever had with a airline. hardly ever once more you experienced greater Obtain your act alongside one another
Certainly the worst traveling working experience I've at any time had on a domestic flight! Late stry for no obvious explanation and took 40 mins for getting to terminal. Then another 40 to receive baggage. Horrible.